Hubot: hubot-freshdesk
Integrate Freshdesk support tickets right into your chat room.
See src/freshdesk.coffee
for full documentation.
Installation
Add hubot-freshdesk to your package.json
file:
"dependencies":
Add hubot-freshdesk to your external-scripts.json
:
Run npm install hubot-freshdesk
Sample Interaction
user1> hubot get tickets
Hubot> Status : Open with subject "I need Spinach-flavoured Chips" , id #1234 and url http://chipslova.freshdesk.com/helpdesk/tickets/1234